Privacy Policy
WIREGATE PAYMENTS LIMITED
1. Introduction
This Privacy Policy explains how WIREGATE PAYMENTS LIMITED (hereinafter: "Wiregate", "we", "our" or "us") collects, uses, stores, and protects your personal data when you access our website www.wiregatesystems.com or use any of our services.
We are committed to ensuring the confidentiality, integrity and availability of your personal data, in compliance with applicable data protection laws and regulations, and where applicable, international privacy standards.
2. Data Controller
The data controller is:
WIREGATE PAYMENTS LIMITED
1591-329 HOWE ST VANCOUVER BC V6C 1Z7 3N2 CANADA
Company registration number: BC1481441
FINTRAC registration number: C100000365
RPAA registered
Email: info@wiregatesystems.com
3. Scope of Application
This policy applies to:
- Visitors of our website
- Clients and merchants using our payment infrastructure
- Natural persons linked to corporate clients (e.g., UBOs, directors)
- Business partners, suppliers, and service providers
4. What Personal Data We Collect
a) Identification Data:
- Full name, nationality, date of birth
- Address, phone number, email
- Government-issued ID (passport, national ID)
b) Compliance Data:
- KYC documentation
- Proof of source of funds
- Sanctions and PEP screening results
c) Technical Data:
- IP address, browser type
- Device identifiers
- Log data (time of access, page interactions)
d) Transactional Data:
- Payment history
- Usage of payment gateways
- Transaction metadata
5. Purpose of Processing
- Client onboarding and KYC: legal and regulatory obligations
- AML/CFT compliance: legal and regulatory obligations
- Provision of payment services: contract performance
- Website security and analytics: legitimate interest
- Responding to legal requests: legal obligation
- Customer service: legitimate interest
6. Data Retention
We retain personal data only as long as necessary to fulfil the purposes for which it was collected or as required by applicable law (including retention obligations related to transactional and compliance records).
7. Data Sharing
We may share your data with:
- Regulatory authorities when legally required
- Compliance supervision entities when required
- Third-party service providers, such as:
- KYC/AML providers
- IT infrastructure providers (cloud, cybersecurity)
- Payment partners (banks, PSPs, crypto processors)
All partners are contractually bound to ensure data protection and may only process data on our instructions.
8. Data Transfers Abroad
Where we transfer data internationally, we ensure such transfers comply with applicable legal requirements and include appropriate safeguards (for example, standard contractual protections or adequacy-based mechanisms where available).
9. Data Security
We implement appropriate technical and organisational measures to protect your personal data, including:
- SSL/TLS encryption
- Role-based access control
- Secure server environments
- Regular security testing
- Data minimisation and protective controls
10. Your Rights as a Data Subject
You may have the right to:
- Access your data
- Request rectification
- Request erasure where permitted by law
- Object to processing in certain cases
- Request data portability where applicable
To exercise your rights, contact us with proof of identity.
11. Use of Cookies
We use cookies for technical operation, analytics, and site optimisation. You can control cookie settings through your browser. Details are available in our Cookie Policy.
12. Automated Decision-Making
Wiregate does not perform automated decisions that produce legal effects on users without human intervention. If this changes, we will inform you in advance and obtain explicit consent when required.
13. Updates to This Policy
This Privacy Policy may be updated periodically. We encourage users to review this page regularly to stay informed of changes. The date of the latest version is always indicated at the top.
14. Contact
For privacy and data protection matters, contact: compliance@wiregatesystems.com.